Contact Us

Head Office
No. 61, Dharmapala Mawatha, Colombo 07 Sri Lanka.
Business Hours
Monday to Friday: 8.30 a.m. to 5 p.m.
Saturday: 8.30 a.m. to 12.30 p.m.

Find Your Branch

Ampara

No. 01, D. S. Senanayaka Road, Ampara

Anuradhapura

No. 561/3, Maithreepala Senanayaka Mawatha,
New Town, Anuradhapura

Awissawella

No.20, Rathnapura Road,
Avissawella

Balangoda

No. 80/A, Barnes Rathwatta Mawatha,
Balangoda

Bandarawela

No. 374, Badulla Road,
Bandarawela

Batticaloa

No. 290, Thirumalai Road,
Batticaloa

Chillaw

No. 3B, Bazaar Street,
Chilaw

Colombo City Branch

No. 53A, D. S. Senanayaka Mawatha,
Colombo 08

Embilipitiya

No. 77/1, New Town Road,
Pallegama, Embilipitiya

Galle

No. 60/B, Colombo Road,
Kaluwella Road, Galle

Gampaha

No. 11, Ranathunga Road,
Gampaha

Hambantota

No. 33/C, Tissa Road,
Hambantota

Head Office

No. 61, Dharmapala Mawatha,
Colombo 07,

Horana

No. 254, Panadura Road,
Horana

Jaffna

No. 550, Hospital Road,
Jaffna

Kalutara

No. 294/A, Galle Road,
Kalutara North

Kandy

No. 319, D. S. Senanayake Veediya,
Kandy

Kegalle

No. 218, Main Street,
Kegalle.

Kilinochchi

Karadipokku Junction, A9 Road,
Kilinochchi

Kochchikade

162/4, Chilaw Road, Kochchikade

Kurunegala

No.16, ST.Anne's Street,
Kurunegala.

Matara

No. 38, Station Road,
Matara

Negombo

No.38, St Joseph Street,
Negombo

Nugegoda

No. 19, Railway Avenue,
Nugegoda

Panadura

No. 05, Cyril Janz Mawatha,
Panadura

Polonnaruwa

No. 13/2, Hospital Junction,
Polonnaruwa

Puttalam

No. 116, Kurunegala Road,
Puttalam

Rathnapura

No. 172, Main Street,
Rathnapura

Trincomalee

No. 323/1A, Ahambaram Road, Trincomalee

Vavuniya

No. 115, Kandy Road,
Vavuniya

Wattala

No. 460, Negombo Road,
Wattala
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Additional Contact Information

Financial Ombudsman

Financial Ombudsman Sri Lanka (Guarantee) Ltd,
Level 1 Mezzanine, Ceylinco House, Colombo 1.

Financial Consumer Relations Department - Central Bank of Sri Lanka

Financial Consumer Relations Department,
No. 30, Janadhipathi Mawatha, Colombo 01

Customer Complaints and Grievances

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