These terms and conditions (as amended from time to time) are applicable to the Customers (defined hereinafter) that avail the Services (defined hereinafter) provided thereon by Orient Finance on the messaging platform and who are eligible for certain select banking services.

The Terms and Conditions shall be in addition to any other terms and conditions as stipulated by the Bank from time to time on its website whether pertaining to the account or in relation to other products, services, facilities or offers provided by the Bank.

Any services that may be offered to the customer through the messaging platform is at the discretion of the Bank and/or based on the eligibility criteria of a customer and such services are subject to certain terms and conditions. In case of conflict between any of these Terms and Conditions and the terms and conditions for other services provided on the channel, specific terms and conditions of such services shall prevail.

Further, in case of inconsistency between the Terms and Conditions and any specific terms and conditions pertaining to a specific variant of the account or any specific service/product/offer, the specific terms and conditions of that particular service/product/offer shall prevail.