FAQs

What is the Eligibility criteria to open a Fixed Deposit?

Any person over the age of 18 years with the NIC/DL can open a fixed deposit at Orient Finance.

What is the minimum amount I should deposit to start the account?

Rs. 250,000

What are the mandatory documents that needs to be submitted?

Completed application, NIC/DL/Passport copies, KYC form & a billing proof document if the current address is different from the address mentioned on the NIC.

What are the benefits of opening FD plus?

- Highest FD rates
- Free life insurance & a critical illness coverage
- Fast and efficient service

Is it possible to open joint accounts?

Yes, you can open joint accounts.

Who will operate the account for joint account?

This will be decided as specified in the mandate. Basically the customer can decide who should operate the account.

How can I open an account if I’m residing out of Sri Lanka?

The relevant scanned documents/applications should be forwarded through e-mail and funds could be transferred to one of our bank account in Sri Lanka. The original documents should be submitted to OFPLC within 7 working days from the date of opening the account.

Will this information be confidential?

Yes, All the transaction related information will be kept confidential under the section of 61 of the Finance business Act No 42 of 2011. Information can be disclosed to authorities by a court of law or in compliance with any other written law.

What are the periods for which deposits are accepted at present?

6 months & 1 year

What happens if the interest rate changes during the contracted deposit period?

FD plus offers a fixed interest rate until the maturity.

What is the credit rating of the company?

LRA Rating - BB+ Stable

Is it possible to change the nominee?

Yes. All the requests should be given in a written format. A new nomination form should be obtained from OFPLC and filled.

Is it possible to change the nominee of a joint account?

Yes. All the joint holders of the account should nominate the new nominee by written letter.

What will happen if the depositor is dead?

The nominee can submit the below documents and get the fund transferred to his/her account.

- Identification of the Nominee
- Deposit certificate
- Certified copy of the death certificate of the depositor
- Affidavit by the nominee
- Instruction letter from the nominee
- Bank account details

Will I get a certificate when I open a new account?

Yes, OFPLC will issue a certificate with the below details.

- Account No
- Depositor details
- Deposit amount
- Maturity date
- Authorized signatures

Is it possible to get a new FD Plus certificate, if I lose or misplace it?

Yes, It’s possible to obtain a duplicate certificate by submitting the below documents to OFPLC.

- Depositor’s request letter
- An affidavit by a Notary

What are the methods available to deposit cash?

- From a nearest OF branch
- Fund transfer
- Cheque payments
- Bank draft

Is it possible to withdraw my FD Plus before maturity?

Yes. You could withdraw the deposit without a prior notice but with a discounted interest rate. However, you may obtain a loan against your FD.

Do you pay monthly interest for FD Plus?

Yes, interest can be paid monthly or at maturity

How does the renewals work?

The account will be renewed automatically for the prevailing normal FD rates for the same period, unless the customer request to deposit the amount to a different plan or withdraw.

How can I withdraw the deposit at maturity?

You may withdraw the deposit by surrendering the FD plus certificate with a request letter to withdraw the deposit at maturity.

What is the maximum amount I can obtain for a pound?

Rs. 172,000.00

What are the documents needed?

NIC/ DL/ Passport copies

What is the interest rate?

Our interest rates are starting from 0.75% and vary according to the period.

How many days it will take to settle the contract & get the articles back?

You may settle the contract and get the articles on the same day over the counter.

How many branches do you have?

We have 31 branches around the island at main cities.

Do I need a guarantor to obtain Gold loans?

No need of a guarantor to obtain Gold loans.

Please contact us through 011 757 7577 if you need more clarifications on this.

What is Islamic finance?

Islamic finance is a system of financial services and products that adhere to Islamic principles, promoting ethical and socially responsible financial practices.

What are the fundamental principles of Islamic finance?

Islamic finance is guided by principles such as the prohibition of interest, risk-sharing, asset-backed financing, avoidance of uncertainty and speculation, and the avoidance of investments in unethical activities.

How does Islamic finance differ from conventional finance?

Islamic finance operates without interest, encourages risk-sharing, and involves transactions backed by tangible assets, ensuring alignment with Shariah principles.

What is Ijarah, and how is it different from conventional leasing?

Ijarah is similar to leasing, where a lessor owns an asset and leases it to a lessee for a specified period. However, Ijarah adheres to Shariah principles, emphasizing fairness and ethical conduct.

Can conventional finance organizations offer Islamic finance services?

Yes, conventional finance companies establish Islamic finance windows or subsidiaries to provide Shariah-compliant financial services alongside their conventional offerings.

Who can obtain a Three-wheel lease facility?

Any person over the age of 18 years or an organization wanting to acquire a three-wheel, with the capability to repay is eligible to apply for a lease.

What are the advantages of obtaining a Three-wheel lease from Orient Finance?

- Fast service
- Minimum documentation
- Suitable/affordable monthly installment

What are the brands that could be leased?

- Bajaj
- Piagio

Can I apply for a lease facility for used Three-wheelers?

Yes, you can.

What is the maximum period I can go for?

5 years.

Is it possible to settle my contract before the date of maturity?

Yes. You can always fully settle the contract by paying the outstanding.

What are the mandatory documents that needs to be submitted?

- NIC copies of applicant and guarantors
- Income proof documents
- Address proof documents
- Invoice from the person selling the vehicle/equipment

What is the down payment?

Down payment is variable according to the market value.

How long it will take to obtain a lease facility?

The lease facility could be offered within 2 working days if the required documents are submitted to Orient Finance on time.

What about the vehicle insurance?

The vehicle should be fully insured during the leasing period. Customer can select a preferred service provider.

What should I do to get more details about Three-wheel leasing?

Call our hotline 011 757 7577 or 0763205005

What is the Eligibility criteria to open a Fixed Deposit?

Any person over the age of 18 years with the NIC/DL can open a fixed deposit at Orient Finance.

What is the minimum amount I should deposit to start the account?

Rs. 5,000

What are the benefits of opening a OF fixed deposit?

- Highest FD rates
- Fast and efficient service

What are the mandatory documents that needs to be submitted?

Completed application, NIC/DL/Passport copies, KYC form & a billing proof document if the current address is different from the address mentioned on the NIC.

Is it possible to open joint accounts?

Yes, you can open joint accounts.

Who will operate the account for joint account?

This will be decided as specified in the mandate. Basically the customer can decide who should operate the account.

How can I open an account if I’m residing out of Sri Lanka?

The relevant scanned documents/applications should be forwarded through e-mail and funds could be transferred to one of our bank account in Sri Lanka. The original documents should be submitted to OFPLC within 7 working days from the date of opening the account.

Will this information be confidential?

Yes, All the transaction related information will be kept confidential under the section of 61 of the Finance business Act No 42 of 2011. Information can be disclosed to authorities by a court of law or in compliance with any other written law.

What are the present rates of interest?

Please click here

What happens if the interest rate changes during the contracted deposit period?

The rates will be remain as per the contact signed between the client and OFPLC.

What are the periods for which deposits are accepted at present?

Please click here

What is the credit rating of the company?

LRA Rating - BB+ Stable

Is it possible to change the nominee?

Yes. All the requests should be given in a written format. A new nomination form should be obtained from OFPLC and filled.

Is it possible to change the nominee of a joint account?

Yes. All the joint holders of the account should nominate the new nominee by written letter.

What will happen if the depositor is dead?

The nominee can submit the below documents and get the fund transferred to his/her account.

- Identification of the Nominee
- Deposit certificate
- Certified copy of the death certificate of the depositor
- Affidavit by the nominee
- Instruction letter from the nominee
- Bank account details

Will I get a certificate when I open a new account?

Yes, OFPLC will issue a certificate with the below details.

- Account No
- Depositor details
- Deposit amount
- Maturity date
- Authorized signatures

Is it possible to get a new FD certificate, if I lose or misplace it?

Yes, It’s possible to obtain a duplicate certificate by submitting the below documents to OFPLC.

- Depositor’s request letter
- An affidavit by a Notary

What are the methods available to deposit cash?

- From a nearest OF branch
- Fund transfer
- Cheque payments
- Bank draft

Is it possible to withdraw my Fixed Deposit before maturity?

Yes. You could withdraw the deposit without a prior notice but with a discounted interest rate. However, you may obtain a loan against your FD.

Who can open a senior citizen account?

Any person over the age of 60 years with the NIC/ DL can open a senior citizen fixed deposit at Orient Finance.

Do you pay monthly interest on deposits?

Yes, interest can be paid monthly or at maturity

How does the renewals work?

The account will be renewed automatically unless the customer request to deposit the amount to a different plan or withdraw.

How can I withdraw the deposit at maturity?

You may withdraw the deposit by surrendering the FD certificate with a request letter to withdraw the deposit at maturity.

Is it possible to obtain a loan against my deposit?

Yes. You may apply for a loan against your deposit ranging from 70% to 90% of the capital value.

What are the documents needed to obtain a loan?

- FD certificate
- Loan application form

Who can obtain a lease facility?

Any person over the age of 18 years or an organization wanting to acquire an asset, with the capability to repay is eligible to apply for a lease.

What are the advantages of obtaining a lease from Orient Finance?

- Fast service
- Minimum documentation
- Suitable/affordable monthly installments

What are the vehicle types that could be leased ?

- Car
- Van
- Bus
- Lorry
- Three-wheel

Can I apply for a lease facility for used vehicles?

Yes, you can.

What is the maximum period I can go for?

6 years

Is it possible to settle my contract before the date of maturity?

Yes. You can always fully settle the contract by paying the outstanding.

What are the mandatory documents that needs to be submitted?

- NIC copies of applicant and guarantors
- Income proof documents
- Address proof documents
- Invoice from the person selling the vehicle/equipment

What is the down payment?

Down payment is variable.

How long it will take to obtain a lease facility?

The lease facility could be offered within 2 working days if the required documents are submitted to Orient Finance on time.

What about the vehicle insurance?

The vehicle should be fully insured during the leasing period. Customer can select a preferred service provider.

What should I do to get more details about leasing?

Call our hotline 011 757 7577

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